Gift of Memories

Gift vouchers that are purchased for any consideration will be valid for 12 months from date of issue and are subject to these terms and conditions in addition to the terms and conditions as stipulated on the relevant voucher. The gift vouchers are not transferable, cannot be cancelled and refunded and cannot be redeemed for cash or any other form of consideration.

Gift vouchers are redeemable for accommodation at selected First Group properties. Gift vouchers must be strictly redeemed via the website.

Standard room rates that prevail at the time of booking will apply. Also, the number of rooms that may be booked with the gift voucher are subject to availability. Restrictions may apply during peak or special event periods at the sole discretion of First Group without prior notice. Booking costs exceeding the value of the gift voucher must be paid directly to the respective property by debit/credit card to secure the booking.

Lost or expired gift vouchers will not be replaced or re-issued, and any alterations made to this voucher will render it void. Gift vouchers may be requested by the property during check in. Copies of gift vouchers will not be accepted.

The terms and conditions, and cancellation policy of the respective property will apply.