Facilities & Services | First The Palace All-Suite

Facilities & Services

Faciliites at The Palace All-Suite

At The Palace All-Suite , you have full access to a luxurious pool which sports a stunning entertainment area. Also make use of the fabulous onsite spa, get WiFi, enjoy daily entertainment and be spoilt for culinary choice at the 2 onsite restaurants.

The city of Durban is a rich blend of cultures and history. Experiencing the best of Durban’s attractions means taking a traditional Rickshaw ride, eating a bunny chow, or shopping at one of the local markets. It’s a feast for the senses and an experience like no other and is all available to you when you stay at The Palace.

Most popular facilities
Family rooms | Free Wi-Fi | Beachfront | Airport shuttle | Non-smoking rooms | Spa | Room service | Facilities for disabled guests | 24-hour front desk | Bar




  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletrie

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/champagne  Additional charge
  • Kid meals  Additional charge
  • Breakfast in the room
  • Bar

Business Facilities

  • Business center (Additional charge)
  • Meeting/Banquet facilities (Additional charge)

Cleaning services                                  

  • Ironing Service (Additional charge)
  • Laundry (Additional charge)


  • Paid for indoor private parking is
    available on site
    (reservation is not needed) (R65.00)


WiFi is available in public areas
and is free of charge.  



  • Beachfront
  • Sun deck
  • Terrace (Pesto Deck)


  • Linen
  • Wardrobe or closet

Reception services                          

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
    (It’s available on the 1st floor)
  • 24-hour front desk


  • Grocery deliveries Additional charge
  • Minimarket on site
  • Shared lounge/TV area
  • Shuttle service Additional Charge
  • Designated smoking area
  • Air conditioning
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Facilities for disabled guests 
    Room 1805 is paraplegic room,
    paraplegic toilet by reception 
  • Non-smoking rooms
  • Room service

Languages spoken

  • English

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security


  • Toilet with grab rails
    (Room 1805 & paraplegic toilet by reception)
  • Wheelchair accessible
  • Upper floors accessible by elevator


  • Sea view
  • View

Wellness facilities (Additional charge)

  • Full body massage 
  • Couples massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Beauty Services
  • Hot tub/Jacuzzi
  • Massage
  • Sauna
  • Kids' pool

Entertainment and family

  • Babysitting/child services  Additional charge